NO NONSENSE TERMS AND CONDITIONS
You must read these terms and conditions in full. Only then can you agree to them.
These terms and conditions MUST be adhered to for the following reasons:
- To ensure you do not attempt to resell a product that you have no rights to sell
- To ensure you are not infringing on copyright laws by attempting to reuse our code in your own plugin or theme
- To protect the Intellectual Property (IP) of Learning Templates
- To ensure your own Intellectual Property (IP) is protected
Intellectual Property (IP) Agreement
By agreeing to these terms and conditions, you agree that you will not attempt to re-engineer, reverse engineer, or resell any product purchased from learning-templates.com
When you download a Learning Templates product, you do not become the owner of the product. Consider the product you have obtained as a “rental” (be it free or premium).
The time, cost and knowledge it takes to develop our products, free or premium, helps you be successful. For these reasons, we greatly appreciate your using our products; this does not, however, give you the rights to our code and IP.
You do not own the product, and for the life of the product, you must adhere to this rule.
If you require customization of our products, you must request this using our contact form. Contacting us does not mean you automatically have the rights to modify our product. In-fact, if you wish to have modifications done to our products, you must have them done by us at a cost to you.
Payment
Learning-Templates.com accepts payment through PayPal and Stripe. If you do not have a PayPal account, you can get a free account at PayPal.com. PayPal works in over 200 countries. You can register your PayPal account or just your device in any of these countries here.
Learning Templates guaranties our products are authentic and do not infringe on proprietary code created by other vendors.
Refund Policy
Due to the nature of most of our products, i.e. the fact that we develop our plugins against other plugins, we recognize those plugins are constantly updated and changing the way they do things. For this reason, we offer a 15 day refund policy for all our premium products. This refund policy is only applicable when our product does not work specifically as described in that products description. This refund time period is only available for 15 calendar days after the date of the purchase.
Prior to any refund, we recommend you contact us through the plugin support page built into the plugin, or via your My Account page > Support tab located in this website. When a refund is requested, you must identify the specific feature or function that is not working as the reason for the refund.
The refund policy for subscription based products is for 15 calendar days after the original date of purchase or of the purchase renewal. Servers are built and paid for by us when you make your purchase, our one year greatly reduced contract of one year with our host is what you leverage and is non-refundable for us, therefore servers non-refundable.
Support Policy
Subscription based premium products come, by default, with continuous support for as long as the subscription lasts unless that subscription is tied to a free product.
We prefer to work with you to correct any issue / conflict associated with our code in relation to the products stated abilities. If you believe a feature or function within our code does not perform as described, we recommend the following:
- Contact us using the products built-in support form or your Support form in this site
- Enter the subject into the Support subject line, then
- Describe the problem in summary,
- Provide the steps to reproduce the problem
- Provide an email address and password we can use to log into your platform for our investigation.
If your issue is hard to explain or you are unable to provide login information, we’re happy to watch and listen. We use zoom.us for desktop sharing. Please provide your availability for a zoom meeting in the Support Form. If we are available at your preferred time, we will return a meeting invitation through Zoom email for this support request.
If your product is free or you license has expired, we must charge an hourly fee for the support. The fee (minimum 2 hours) must be paid in advance and can be scheduled at: https://learning-templates.com/book-an-appointment/
Product License Keys
A license key is limited to 1 use per domain per year by default. Should you need a license key for your staging site, please use your support form to request a license for your stating site. Alternately, all our products let you transfer the license key between sites from within the products. Each License tab in each product contains directions for this.
If you are obtaining a free licensed product, your purchase is limited to one license key. There are no exceptions to this term so you can only obtain one free version of a licensed product.
If you require more than one license key, we encourage you to purchase the extra license keys.
Best Regards,
The Learning Templates Team